The present General Terms and Conditions of Use of the Website regulate access to and use of the Website.
If you disagree with the present General Terms and Conditions of Use of the Website, we ask that you leave the Website immediately. By continuing to use the website, you acknowledge that you have been informed of the present General Terms and Conditions of Use of the Website and that you accept and agree to abide by the latter.
- PUBLISHER
The website, which can be accessed via the URL www.inwood-hotels.com (“Website”), is published by the HELIONWOOD company, a simplified joint stock company with a sole shareholder and a capital of EUR 45,386,000. It is registered in the Paris Trade and Companies Register under number 504 196 999. Its headquarters are located at 6 rue de Berri, 75008 Paris.
Telephone: +33 (0) 1 84 79 36 20
Email: contact@inwood-hotels.com
EU VAT no.: FR72 504 196 999
- PUBLICATION DIRECTOR
Ms Catherine Duvot-Cohen.
- HOSTING
The Website is developed, maintained and hosted by the WEBCOM company, a limited liability company with a share capital of EUR 1,000. Its headquarters are located at 83 rue Saint Honoré, 75001 Paris. It is registered in the Paris Trade and Companies Register under no. 500 333 745. Telephone: 01 83 56 94 62 / Contact: contact@agencewebcom.com
- INFORMATION AND LIABILITY
The information published on the Website, including its appearance and characteristics, are non-contractual. This information does not constitute any assertion, guarantee or commitment on the part of HELIONWOOD with regard to any product or service.
HELIONWOOD refuses to accept any liability, either express or implicit, for this information with regard to its comprehensiveness, accuracy or fitness for a particular purpose.
HELIONWOOD has made all efforts to ensure that the information accessible on the Website is accurate. However, in no way can we guarantee that this information is accurate, complete or up to date.
HELIONWOOD shall provide no guarantee, express or tacit, regarding all or part of the Website. In no event shall HELIONWOOD be held responsible for any direct or indirect damage of any nature, which arises from using the Website.
The User is solely responsible for the use of such information.
The User shall be bound to not transmit any information that could result in third-party or criminal liability and shall be bound to not disclose any information via this Website which is illegal, contrary to public order or of a defamatory nature.
HELIONWOOD shall not be held liable, nor its host, for hyperlinks to other websites or online resources in view of the content suggested by the designated websites.
- WEBSITE MODIFICATIONS AND GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE
HELIONWOOD reserves the right to modify or correct the content of the Website whatever its nature, at any time and without notice.
The present General Terms and Conditions of Use of the Website may equally be subject to modifications or corrections, at any time and without notice, notably due to regulatory changes. The new General Terms and Conditions of Use of the Website shall apply starting from the date when they are uploaded to the Website. When using the Website after these changes have come into effect, you shall accept the new General Terms and Conditions of Use of the Website and shall be bound to respect the latter.
For this reason, we ask that you consult them regularly.
- CONTACT AND BOOKING FORM
Information collected from Internet users through use of a contact form comply with the Data Protection Act and the General Data Protection Regulation. We would like to inform you that your answers are voluntary and that not providing an answer shall not cause any particular consequence. Nevertheless, in certain cases your information must be sufficient to allow us to reply to you and/or process your orders. For further information, please consult our “Privacy” section, which can be accessed by clicking here.
The HELIONWOOD General Terms and Conditions of Sale can be accessed on the Website and are sent to the customer when making a reservation. For further information, please consult our General Terms and Conditions of Sale, which can be accessed by clicking here.
Particular conditions for sales and cancellations for an online reservation or a reservation request are clearly stated on the forms provided for this purpose.
- INTELLECTUAL PROPERTY
The Website and its content are the exclusive property of HELIONWOOD or are used by the latter with the authorisation of their owner/holder. They are protected by intellectual property rights and notably by trademark law, as well as literary and artistic property law. The Website content includes all of its components, and notably, without this list being exhaustive, all photographs, images, illustrations, text, graphics, multimedia (audio and video), trademarks, logos and software used for the design and operation of the Website.
The use or reproduction of any components published on the Website shall only be authorised for information purposes for personal and private use, excluding any commercial use; any reproduction or use of copies made for other purposes is expressly forbidden.
Thus, part or all of the Website content cannot be sold, reproduced, distributed, modified, published, displayed or integrated into a derivative work, for public or commercial purposes, or presented on another Website and, generally, on any medium. Any breach of the present HELIONWOOD General Terms and Conditions of Use of the Website and/or intellectual property rights shall constitute an act of forgery and may incur the forger’s third-party or criminal liability, and may result in HELIONWOOD initiating prosecution proceedings.
- DATA PROTECTION AND COOKIES
For more information on the methods used by HELIONWOOD regarding data protection and cookies, we ask you to consult our “Privacy” section, which can be accessed by clicking here.
- DISPUTE SETTLEMENT – OMBUDSMAN
Any claim regarding the Website, the Services provided by HELIONWOOD and/or one of the hotels of the Inwood Group (“Hotels”) must be reported by the Internet user and, if necessary, by a Customer laid down by the General Terms and Conditions of Sale, by registered letter with proof of delivery to:
- The following postal address: HELIONWOOD, 6 rue de Berri, 75008 Paris.
- Email address contact@inwood-hotels.com.
HELIONWOOD will endeavour to handle this request as best as possible and to reach a resolution of the dispute that conforms to the parties’ interests.
Failing an amicable resolution of the dispute, the Customer shall be able to refer the dispute to the Travel and Tourism Ombudsman, Mr Jean-Pierre Teyssier, at the following address:
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris CEDEX.
For more information about the Travel and Tourism Ombudsman, the Customer can consult its website: www.mtv.travel/.
- APPLICABLE LAW AND COMPETENT COURTS
The General Terms and Conditions of Use of the Website are subject to French Law, without any conflicting laws being applicable. The competent courts of Paris have exclusive jurisdiction for any dispute resulting from the use, interpretation, execution or termination/end of the present terms and conditions.